Real money passes through your 1pay.ch account. That is why, as well as your password, we always ask for a second confirmation when you log in: this is two-factor authentication (2FA). Even if someone found out your password, they could not get in without the second code.<\/p>\n
In the admin area, click your name at the top left and choose Account<\/strong>. In the Two-factor authentication (2FA)<\/strong> section you can see the methods already active.<\/p>\n E-mail authentication<\/strong> is already active for every user: when you log in, you receive a code at your address. It cannot be switched off: it is a mandatory security measure for anyone who manages payments.<\/p>\n With Add 2FA method<\/strong> you can add a method that gives you a 6-digit code:<\/p>\n In the same section you will also find the Backup codes<\/strong>: spare codes to use if you do not have your phone to hand. Keep them somewhere safe, for example in your password manager, and not on the phone itself. If you lose them, you can generate new ones from the same section.<\/p>\n Before you change or reset your phone, log in to the admin area and link the authenticator app on the new phone, or keep the backup codes to hand. That way you do not get locked out.<\/p>\n Also on the Account page, the Recent login history<\/strong> shows the last 30 logins. If you see one you do not recognise, change your password immediately and write to us.<\/p>\n Authentication applies to every user: the people who work with you receive their own codes, on their own phone or e-mail. One more reason not to share a single login but to create a user for each person: read Users and permissions<\/a>.<\/p>\nBy e-mail: always on<\/h2>\n
Easier and safer: app or SMS<\/h2>\n
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Changing phone?<\/h2>\n
Can no longer get in?<\/h2>\n
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Who has logged in to your account?<\/h2>\n
Your team<\/h2>\n