{"id":8815,"date":"2026-10-20T09:23:00","date_gmt":"2026-10-20T07:23:00","guid":{"rendered":"https:\/\/www.1pay.ch\/docs\/paylink-request-payment\/"},"modified":"2026-11-06T09:08:31","modified_gmt":"2026-11-06T08:08:31","password":"","slug":"paylink-request-payment","status":"publish","type":"docs","link":"https:\/\/www.1pay.ch\/en\/docs\/paylink-request-payment\/","title":{"rendered":"Paylink: request a payment by link or e-mail"},"content":{"rendered":"<p>With Paylink you create a payment request in a minute: write what you are selling, enter the amount and send it by e-mail. Or copy the link and paste it wherever you like: in WhatsApp, a text message or an Instagram message. The customer opens the link and pays with the method they prefer, among those you have activated.<\/p>\n<h2>When you need it<\/h2>\n<ul>\n<li>Someone has given you a job and you want to be paid before starting (deposit).<\/li>\n<li>You sell remotely and have no online shop.<\/li>\n<li>You need to collect the fee for a course, a registration or an event from one person.<\/li>\n<\/ul>\n<h2>Creating a Paylink<\/h2>\n<ol>\n<li>Log in at <code>&lt;youraccount&gt;.1pay.ch\/cadmin<\/code>.<\/li>\n<li>In the left-hand menu, under <strong>Merchant tools<\/strong>, open <strong>Paylink<\/strong>.<\/li>\n<li>Click the option to create a payment request.<\/li>\n<li>Under <strong>Description<\/strong>, write what the payment is for, such as \u00abWebsite deposit\u00bb. With <strong>Multilanguage<\/strong> you add the same text in other languages.<\/li>\n<li>Enter the <strong>Amount<\/strong> and choose the currency: CHF, EUR or USD.<\/li>\n<li>Under <strong>Recipient<\/strong>, write the e-mail address. For several people, separate the addresses with a comma.<\/li>\n<li>Click <strong>Create<\/strong>.<\/li>\n<\/ol>\n<p>Done. If you left e-mail sending on, the customer receives the request immediately. Otherwise, copy the link and send it yourself.<\/p>\n<h2>The options that make the difference<\/h2>\n<h3>Attachments<\/h3>\n<p>You can add up to 3 files of 10 MB each, as PDF or image. Handy for a quote or a course programme.<\/p>\n<h3>Expiry date<\/h3>\n<p>By default the link never expires. If it should only be valid until a certain day, choose the date: after that, no payment is possible.<\/p>\n<h3>Payment type<\/h3>\n<ul>\n<li><strong>One-off<\/strong>: a single payment. Nearly always the right choice.<\/li>\n<li><strong>Subscription<\/strong>: the customer pays at regular intervals, such as every month.<\/li>\n<li><strong>Pre-authorisation<\/strong>: the amount is blocked on the card and you capture it later, when the service is confirmed. Typical for deposits and rentals.<\/li>\n<li><strong>Tokenisation<\/strong>: the customer saves their payment method and you can charge it later with their consent.<\/li>\n<\/ul>\n<h3>Payment service providers<\/h3>\n<p>With <strong>All<\/strong>, the customer sees every active method on your account. With <strong>Custom<\/strong> you choose, such as TWINT and cards only.<\/p>\n<h3>Sending by e-mail<\/h3>\n<p>When sending from the admin area, you choose the e-mail <strong>Language<\/strong>, the <strong>Subject<\/strong>, the reply address and a personal message. You can also schedule the sending.<\/p>\n<p>The reminder works for you: state after how many days the request is sent again if unpaid, and how many times at most. Before starting, you can send yourself a test e-mail.<\/p>\n<h3>Look<\/h3>\n<p>Choose the <strong>Look &amp; Feel profile<\/strong> with your logo and colours. You can also change the page title and the text of the payment button, for example to \u00abPay deposit\u00bb.<\/p>\n<h3>Form fields<\/h3>\n<p>Decide which details are needed: name, company, address, telephone, date of birth and others. Ask only for what you really need: fewer fields, more completed payments. Under <strong>Legal<\/strong> you can require acceptance of terms and privacy.<\/p>\n<h3>Advanced options<\/h3>\n<p>If you use management software, add the <strong>article number (SKU)<\/strong> and an <strong>external reference<\/strong> so you can find the payment in your accounts.<\/p>\n<h2>Frequently asked questions<\/h2>\n<h3>Does the customer have to register to pay?<\/h3>\n<p>No. They open the link, choose the method and pay.<\/p>\n<h3>How do I see whether they have paid?<\/h3>\n<p>The payment appears under <strong>Payments<\/strong> with its status, such as <strong>Confirmed<\/strong>.<\/p>\n<h3>Can I use the same link for several people?<\/h3>\n<p>For an open link with the same amount for everyone, the <a href=\"https:\/\/www.1pay.ch\/en\/docs\/terminal-payment-page\/\">Terminal<\/a> or a <a href=\"https:\/\/www.1pay.ch\/en\/docs\/pages\/\">Page<\/a> is better.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>With Paylink you create a payment request in a minute: write what you are selling, enter the amount and send it by e-mail. Or copy the link and paste it wherever you like: in WhatsApp, a text message or an Instagram message. The customer opens the link and pays with the method they prefer, among [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[203],"doc_tag":[],"class_list":["post-8815","docs","type-docs","status-publish","hentry","doc_category-tools"],"acf":[],"year_month":"2026-11","word_count":564,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"1pay.ch","author_nicename":"1pay_admin","author_url":"https:\/\/www.1pay.ch\/en\/author\/1pay_admin\/"},"doc_category_info":[{"term_name":"Tools","term_url":"https:\/\/www.1pay.ch\/en\/docs-category\/tools\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/www.1pay.ch\/en\/wp-json\/wp\/v2\/docs\/8815","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.1pay.ch\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.1pay.ch\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.1pay.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.1pay.ch\/en\/wp-json\/wp\/v2\/comments?post=8815"}],"version-history":[{"count":5,"href":"https:\/\/www.1pay.ch\/en\/wp-json\/wp\/v2\/docs\/8815\/revisions"}],"predecessor-version":[{"id":9659,"href":"https:\/\/www.1pay.ch\/en\/wp-json\/wp\/v2\/docs\/8815\/revisions\/9659"}],"wp:attachment":[{"href":"https:\/\/www.1pay.ch\/en\/wp-json\/wp\/v2\/media?parent=8815"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.1pay.ch\/en\/wp-json\/wp\/v2\/doc_category?post=8815"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.1pay.ch\/en\/wp-json\/wp\/v2\/doc_tag?post=8815"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}