{"id":8843,"date":"2026-10-20T09:51:00","date_gmt":"2026-10-20T07:51:00","guid":{"rendered":"https:\/\/www.1pay.ch\/docs\/protect-access\/"},"modified":"2026-11-06T09:09:44","modified_gmt":"2026-11-06T08:09:44","password":"","slug":"protect-access","status":"publish","type":"docs","link":"https:\/\/www.1pay.ch\/en\/docs\/protect-access\/","title":{"rendered":"Protecting access to your account"},"content":{"rendered":"<p>Real money passes through your admin area. A few habits are enough to keep it safe.<\/p>\n<h2>A password for 1pay.ch only<\/h2>\n<p>Use a long password (at least 12 characters) that you use nowhere else. A password manager helps you remember it. To change it, click your name at the top left and open <strong>Account<\/strong>, or use the login settings option in the Dashboard.<\/p>\n<h2>One login per person<\/h2>\n<p>Do not share your password with colleagues or committee members. Create a user for each with the right permissions: read <a href=\"https:\/\/www.1pay.ch\/en\/docs\/users-permissions\/\">Users and permissions<\/a>. When someone leaves the team, remove their access.<\/p>\n<h2>Watch out for fake e-mails<\/h2>\n<ul>\n<li>The admin area always opens at <code>&lt;youraccount&gt;.1pay.ch\/cadmin<\/code>. Check the address before entering your password.<\/li>\n<li>We will never ask for your password by e-mail, telephone or WhatsApp.<\/li>\n<li>Be wary of urgent messages asking you to change your bank account or \u00abunblock\u00bb a payout.<\/li>\n<\/ul>\n<h2>API keys<\/h2>\n<p>If you have connected a shop or management software, API keys are worth as much as a password. Read <a href=\"https:\/\/www.1pay.ch\/en\/docs\/api-plugins\/\">API &amp; Plugins<\/a> to keep them safe.<\/p>\n<h2>If you suspect unauthorised access<\/h2>\n<ol>\n<li>Change your password immediately.<\/li>\n<li>Check under <strong>User administration<\/strong> that there are no unknown users.<\/li>\n<li>Check in the <a href=\"https:\/\/www.1pay.ch\/en\/docs\/bank-account\/\">payout settings<\/a> that the bank account is yours.<\/li>\n<li>Call us on <a href=\"tel:+41918574737\">+41 91 857 47 37<\/a>.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Real money passes through your admin area. A few habits are enough to keep it safe. A password for 1pay.ch only Use a long password (at least 12 characters) that you use nowhere else. A password manager helps you remember it. To change it, click your name at the top left and open Account, or [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[207],"doc_tag":[],"class_list":["post-8843","docs","type-docs","status-publish","hentry","doc_category-account-and-security"],"acf":[],"year_month":"2026-11","word_count":211,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"1pay.ch","author_nicename":"1pay_admin","author_url":"https:\/\/www.1pay.ch\/en\/author\/1pay_admin\/"},"doc_category_info":[{"term_name":"Account and security","term_url":"https:\/\/www.1pay.ch\/en\/docs-category\/account-and-security\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/www.1pay.ch\/en\/wp-json\/wp\/v2\/docs\/8843","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.1pay.ch\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.1pay.ch\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.1pay.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.1pay.ch\/en\/wp-json\/wp\/v2\/comments?post=8843"}],"version-history":[{"count":5,"href":"https:\/\/www.1pay.ch\/en\/wp-json\/wp\/v2\/docs\/8843\/revisions"}],"predecessor-version":[{"id":9683,"href":"https:\/\/www.1pay.ch\/en\/wp-json\/wp\/v2\/docs\/8843\/revisions\/9683"}],"wp:attachment":[{"href":"https:\/\/www.1pay.ch\/en\/wp-json\/wp\/v2\/media?parent=8843"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.1pay.ch\/en\/wp-json\/wp\/v2\/doc_category?post=8843"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.1pay.ch\/en\/wp-json\/wp\/v2\/doc_tag?post=8843"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}