{"id":8845,"date":"2026-10-20T09:53:00","date_gmt":"2026-10-20T07:53:00","guid":{"rendered":"https:\/\/www.1pay.ch\/docs\/contact-us-help\/"},"modified":"2026-11-06T09:09:49","modified_gmt":"2026-11-06T08:09:49","password":"","slug":"contact-us-help","status":"publish","type":"docs","link":"https:\/\/www.1pay.ch\/en\/docs\/contact-us-help\/","title":{"rendered":"Contact us"},"content":{"rendered":"<p>Did not find the answer? Write to us or call: a real person will answer.<\/p>\n<ul>\n<li><strong>Telephone<\/strong>: <a href=\"tel:+41918574737\">+41 91 857 47 37<\/a><\/li>\n<li><strong>WhatsApp<\/strong>: <a href=\"https:\/\/wa.me\/41798574737\" target=\"_blank\" rel=\"noopener\">+41 79 857 47 37<\/a><\/li>\n<li><strong>E-mail<\/strong>: <a href=\"mailto:info@1pay.ch\">info@1pay.ch<\/a><\/li>\n<li><strong>Video call<\/strong>: book an appointment at <a href=\"https:\/\/booking.amweb.ch\" target=\"_blank\" rel=\"noopener\">booking.amweb.ch<\/a><\/li>\n<\/ul>\n<h2>To help you faster<\/h2>\n<p>When you write to us, tell us:<\/p>\n<ul>\n<li>your account name (the part before <code>.1pay.ch<\/code>);<\/li>\n<li>what you were doing and what happened, with a screenshot if you can;<\/li>\n<li>for a payment: date, amount and, if you have it, the ID shown in the transaction details.<\/li>\n<\/ul>\n<p>Never send us your password or full card details.<\/p>\n<p>AMWeb, Via alla Romantica 25, 6517 Arbedo<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Did not find the answer? Write to us or call: a real person will answer. Telephone: +41 91 857 47 37 WhatsApp: +41 79 857 47 37 E-mail: info@1pay.ch Video call: book an appointment at booking.amweb.ch To help you faster When you write to us, tell us: your account name (the part before .1pay.ch); what [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[208],"doc_tag":[],"class_list":["post-8845","docs","type-docs","status-publish","hentry","doc_category-help"],"acf":[],"year_month":"2026-11","word_count":93,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"1pay.ch","author_nicename":"1pay_admin","author_url":"https:\/\/www.1pay.ch\/en\/author\/1pay_admin\/"},"doc_category_info":[{"term_name":"Help","term_url":"https:\/\/www.1pay.ch\/en\/docs-category\/help\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/www.1pay.ch\/en\/wp-json\/wp\/v2\/docs\/8845","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.1pay.ch\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.1pay.ch\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.1pay.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.1pay.ch\/en\/wp-json\/wp\/v2\/comments?post=8845"}],"version-history":[{"count":1,"href":"https:\/\/www.1pay.ch\/en\/wp-json\/wp\/v2\/docs\/8845\/revisions"}],"predecessor-version":[{"id":8898,"href":"https:\/\/www.1pay.ch\/en\/wp-json\/wp\/v2\/docs\/8845\/revisions\/8898"}],"wp:attachment":[{"href":"https:\/\/www.1pay.ch\/en\/wp-json\/wp\/v2\/media?parent=8845"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.1pay.ch\/en\/wp-json\/wp\/v2\/doc_category?post=8845"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.1pay.ch\/en\/wp-json\/wp\/v2\/doc_tag?post=8845"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}