{"id":8951,"date":"2026-10-20T09:53:00","date_gmt":"2026-10-20T07:53:00","guid":{"rendered":"https:\/\/www.1pay.ch\/docs\/contact-aide\/"},"modified":"2026-11-06T09:22:32","modified_gmt":"2026-11-06T08:22:32","password":"","slug":"contact-aide","status":"publish","type":"docs","link":"https:\/\/www.1pay.ch\/fr\/docs\/contact-aide\/","title":{"rendered":"Contact"},"content":{"rendered":"<p>Vous n&rsquo;avez pas trouv\u00e9 la r\u00e9ponse ? \u00c9crivez-nous ou appelez-nous : une vraie personne vous r\u00e9pond.<\/p>\n<ul>\n<li><strong>T\u00e9l\u00e9phone<\/strong> : <a href=\"tel:+41918574737\">+41 91 857 47 37<\/a><\/li>\n<li><strong>WhatsApp<\/strong> : <a href=\"https:\/\/wa.me\/41798574737\" target=\"_blank\" rel=\"noopener\">+41 79 857 47 37<\/a><\/li>\n<li><strong>E-mail<\/strong> : <a href=\"mailto:info@1pay.ch\">info@1pay.ch<\/a><\/li>\n<li><strong>Appel vid\u00e9o<\/strong> : r\u00e9servez un rendez-vous sur <a href=\"https:\/\/booking.amweb.ch\" target=\"_blank\" rel=\"noopener\">booking.amweb.ch<\/a><\/li>\n<\/ul>\n<h2>Pour vous aider plus rapidement<\/h2>\n<p>Quand vous nous \u00e9crivez, indiquez-nous :<\/p>\n<ul>\n<li>le nom de votre compte (la partie avant <code>.1pay.ch<\/code>) ;<\/li>\n<li>ce que vous \u00e9tiez en train de faire et ce qui s&rsquo;est pass\u00e9, avec une capture d&rsquo;\u00e9cran si possible ;<\/li>\n<li>pour un paiement : la date, le montant et, si vous l&rsquo;avez, l&rsquo;ID indiqu\u00e9 dans les d\u00e9tails de la transaction.<\/li>\n<\/ul>\n<p>Ne nous envoyez jamais votre mot de passe ni les donn\u00e9es compl\u00e8tes d&rsquo;une carte.<\/p>\n<p>AMWeb, Via alla Romantica 25, 6517 Arbedo<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Vous n&rsquo;avez pas trouv\u00e9 la r\u00e9ponse ? \u00c9crivez-nous ou appelez-nous : une vraie personne vous r\u00e9pond. T\u00e9l\u00e9phone : +41 91 857 47 37 WhatsApp : +41 79 857 47 37 E-mail : info@1pay.ch Appel vid\u00e9o : r\u00e9servez un rendez-vous sur booking.amweb.ch Pour vous aider plus rapidement Quand vous nous \u00e9crivez, indiquez-nous : le nom de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[217],"doc_tag":[],"class_list":["post-8951","docs","type-docs","status-publish","hentry","doc_category-aide"],"acf":[],"year_month":"2026-11","word_count":116,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"1pay.ch","author_nicename":"1pay_admin","author_url":"https:\/\/www.1pay.ch\/fr\/author\/1pay_admin\/"},"doc_category_info":[{"term_name":"Aide","term_url":"https:\/\/www.1pay.ch\/fr\/docs-category\/aide\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/www.1pay.ch\/fr\/wp-json\/wp\/v2\/docs\/8951","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.1pay.ch\/fr\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.1pay.ch\/fr\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.1pay.ch\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.1pay.ch\/fr\/wp-json\/wp\/v2\/comments?post=8951"}],"version-history":[{"count":1,"href":"https:\/\/www.1pay.ch\/fr\/wp-json\/wp\/v2\/docs\/8951\/revisions"}],"predecessor-version":[{"id":9004,"href":"https:\/\/www.1pay.ch\/fr\/wp-json\/wp\/v2\/docs\/8951\/revisions\/9004"}],"wp:attachment":[{"href":"https:\/\/www.1pay.ch\/fr\/wp-json\/wp\/v2\/media?parent=8951"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.1pay.ch\/fr\/wp-json\/wp\/v2\/doc_category?post=8951"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.1pay.ch\/fr\/wp-json\/wp\/v2\/doc_tag?post=8951"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}