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Paylink: request a payment by link or e-mail

With Paylink you create a payment request in a minute: write what you are selling, enter the amount and send it by e-mail. Or copy the link and paste it wherever you like: in WhatsApp, a text message or an Instagram message. The customer opens the link and pays with the method they prefer, among those you have activated.

When you need it #

  • Someone has given you a job and you want to be paid before starting (deposit).
  • You sell remotely and have no online shop.
  • You need to collect the fee for a course, a registration or an event from one person.

Creating a Paylink #

  1. Log in at <youraccount>.1pay.ch/cadmin.
  2. In the left-hand menu, under Merchant tools, open Paylink.
  3. Click the option to create a payment request.
  4. Under Description, write what the payment is for, such as «Website deposit». With Multilanguage you add the same text in other languages.
  5. Enter the Amount and choose the currency: CHF, EUR or USD.
  6. Under Recipient, write the e-mail address. For several people, separate the addresses with a comma.
  7. Click Create.

Done. If you left e-mail sending on, the customer receives the request immediately. Otherwise, copy the link and send it yourself.

The options that make the difference #

Attachments #

You can add up to 3 files of 10 MB each, as PDF or image. Handy for a quote or a course programme.

Expiry date #

By default the link never expires. If it should only be valid until a certain day, choose the date: after that, no payment is possible.

Payment type #

  • One-off: a single payment. Nearly always the right choice.
  • Subscription: the customer pays at regular intervals, such as every month.
  • Pre-authorisation: the amount is blocked on the card and you capture it later, when the service is confirmed. Typical for deposits and rentals.
  • Tokenisation: the customer saves their payment method and you can charge it later with their consent.

Payment service providers #

With All, the customer sees every active method on your account. With Custom you choose, such as TWINT and cards only.

Sending by e-mail #

When sending from the admin area, you choose the e-mail Language, the Subject, the reply address and a personal message. You can also schedule the sending.

The reminder works for you: state after how many days the request is sent again if unpaid, and how many times at most. Before starting, you can send yourself a test e-mail.

Look #

Choose the Look & Feel profile with your logo and colours. You can also change the page title and the text of the payment button, for example to «Pay deposit».

Form fields #

Decide which details are needed: name, company, address, telephone, date of birth and others. Ask only for what you really need: fewer fields, more completed payments. Under Legal you can require acceptance of terms and privacy.

Advanced options #

If you use management software, add the article number (SKU) and an external reference so you can find the payment in your accounts.

Frequently asked questions #

Does the customer have to register to pay? #

No. They open the link, choose the method and pay.

How do I see whether they have paid? #

The payment appears under Payments with its status, such as Confirmed.

Can I use the same link for several people? #

For an open link with the same amount for everyone, the Terminal or a Page is better.